NO.
 18

Our theme in this issue:  We Need to Keep Meeting Like This !

  Speaker Tip of the Month

When did you last focus on your voice?

If your audience only remembers 7% of the words you use, then every word you use should be hand-picked and delivered with passion!  This month we will concentrate on pitch, pace and vocal variety.  When was the last time you asked an unreasonable friend to just focus on your voice as you rehearse with them?

Pitch and pace are easy to control by rehearsals in front of another person, but if you have a relatively flat voice (more of a monotone) not only should you use a third person's voice as often as possible, but you should also practice vocal variety by reading from a novel or children's book for say 5 minutes a day.  Speak in the voice of the character.... imagine for example being a character from Green Eggs and Ham!

After a few weeks of these 5 minute sessions --- use a highlighter in your actual presentation where you are going to drop into another voice.  Do the rehearsals with your unreasonable friend, and get their feedback on the pitch, pace and use of other voices (to break the monotony) before trying with a live audience.

Over time you can change your vocal variety.

It was a cold, dark and frosty night..... well, not really but it was 9a.m., Saturday and already over 80 degrees as I witnessed cancer survivors start their victory lap on the 24 hour  -- Cancer  -- Relay for Life.    We were in fund-raising teams.... two hours walking, two hours rest, for twenty-four hours... all through the night.  Over the twenty-four hours both on and off the track I heard many inspirational stories from those survivors.  The Santa Monica event raised over $87,000 towards the national effort.  Well done!

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Welcome to this edition of Leading Ways...

        We Need to Keep Meeting Like This!

Are you being meeting'd to death?  How many times have each of us said, "That meeting was a complete waste of time."  Well, meetings can either be a complete waste of time or a very effective use of time, if planned and conducted effectively.

A failed meeting occurs when:

  • No clear Action or Follow-up items are generated, or results subsequent to the meeting are not produced.  The exception to this is where a meeting is called merely to inform.  If this is the case then the meeting objective should be clearly stated.

If it is a bad meeting you may not know it but people will blame you and think you wasted their time, even if it is not your fault.  If meetings are voluntary people will be less-likely to come to the next meeting you call.

Understand why you are meeting

Determine whether you even need to hold a meeting by describing the purpose of the meeting in just one sentence.  Typically there are three primary reasons for meetings:

1.       To inform -- These are town hall meetings particularly during times of change to make people aware of the need to change and that the status quo is more dangerous than the change.  All people receive the same information at the same time, thereby reducing the rumor- mill.

2.       Brainstorming -- Typically to find ways to overcome problems or to become more efficient.  This involves people engaged in the process, or who may be impacted by the change.

3.       Fact-finding -- Gathering information about a situation, process or event.

If you don't have a specific reason for holding a meeting, then don't waste the time.  Instead, find another way to discuss a small issue by using email or phone.  If the purpose of your meeting is now clear, then go ahead and schedule it.

Give adequate meeting notice

Sounds very basic, but if the right people do not attend the meeting because they lack sufficient notice then the meeting cannot fulfil it's objective.

Give weight to the agenda

The key to having an effective meeting is that the agenda reflects input from those attending.  So go ahead and ask those who will attend the meeting to contribute to the agenda, where the meeting is for fact-finding or brainstorming purposes.

For the agenda to be really effective, assign timeframe to each topic under discussion.  This will not only enable you to meet the meeting objective, but ensure that discussion leaders use the right amount of time in preparing for their topic, or in providing input.

We are what we repeatedly do  ..... excellence therefore is not an act, but a habit

In planning time allocations make sure there is adequate time for brain-storming, Q & A, and the development of Action Items.  I only allocate 90% of the proposed meeting time to actual agenda items.  This enables me to deal effectively with minor time over-runs.

To make your meeting run more smoothly distribute the agenda and any background material at least one week prior to the meeting as everyone will know in advance what will be discussed.  Make sure attendees do their homework and come prepared to participate in discussion.

Who should attend the meeting?

If the meeting is merely to inform, then the meeting should be very inclusive in order to cut down on the rumor-mill.

If the meeting is for fact-finding or brainstorming then I suggest inviting only those who have knowledge or ideas to contribute to your meeting objective.  It is a real time-waster when people who need to be in your meeting are not invited, and some of those who were invited really have no need to be there.

Meeting location

Meetings should be held in physical surroundings which promote full discussion.  The right amount of space with plenty of room particularly for longer meetings; in rooms having correct logistics; and, where needed, appropriate for audio-visual presentations or video/tele conferencing.  Lu reminded me that great meetings occur when people are comfortable and can just focus on the matters at hand.

Who will lead the meeting?

So much for planning, but the conducting of the actual meeting is equally important.  I have found that rotating the meeting chair is a really effective way of training other people, and also making them feel engaged.

The objective of the meeting chair is to keep the meeting on track and on topic, without the chair either dominating the meeting him/her-self; and ensure that those attending participate fully.

We have all seen dominant personalities hijack meetings, and so the chair should have a strength of personality, or the support of other participants when working to keep the meeting on track.

When I hold regular team meetings I usually rotate the meeting chair so that, over time I develop a team of skilled facilitators.  I have found that it is also a way to reign in meeting interjectors, by them knowing that other people could do the same to them when they are in the chair.

Meetings should not be a spectator sport unless the sole purpose is merely to inform.

"The people on top of the mountain didn't fall there... they climbed every inch of the way."

 

- Jerry

Always start meetings on time so participants recognize the professional way meetings and business are conducted.  Try to discuss only those items listed on the agenda (unless relevant to the topic under discussion) in order to keep the meeting on track.

Other matters should be deferred until the agenda is complete, if there is time remaining; or noted and deferred to the next meeting.

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The end of the meeting is only the beginning!

During your meetings there will be progressive agreements on actions to be undertaken, or further information obtained.  It is useful then to have a person record those progressive agreements, but make sure it is not the chair.  It is his/her job to keep the meeting on track.   

For complex situations you may wish to use MSProject, but I have found that for many meetings a simple form will suffice:

1.       Strategy/Action Item 

2.       Responsibility (only one person, although many may work on the task) and desired result

3.       Completion -or- report back date

4.       Result / Further Action

               email me for a sample form: denis.orme@leader-success.com

It is always a powerful way to start a meeting by going through the Action Item list from the previous meeting and be able to check off what has been accomplished since then.

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-- Focus combines vision and determination with knowledge and experience --

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Book of The Month

Speak Like Churchill  - Stand Like Lincoln by James C Humes

ISBN: 0-7615-6351-2 www.crownpublishing.com

The opening lines .... Leadership is selling... and selling is talking.

We have moved from the age of the cowboy CEO, or figurehead CEO riding into town to save the company.  Today's business leaders must be able to motivate and retain the strongest team.  If you believe, as I do that great leaders are great communicators then this book provides 21 powerful lessons from history's greatest speakers.

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Recent presentations/workshops 

  • Women's Shelter of Long Beach
  • KeyNote Speaker -- International Rotaract Conference - UCLA
  • Boeing Young Engineers Team

For a Keynote Speaker or to arrange
business presentation skills training contact us:
1-877-293-6760
denis.orme@leader-success.com
www.leader-success.com

Have a great week!

Denis Orme

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